Questions That Land in Our Inbox Most Often
The Mrs. Mailbox Collection features regularly offered mailbox designs. The listed price includes the mailbox, post, and bracket. Installation is available separately and is priced based on location and ground conditions.
Complete Sets are individually listed mailbox systems available in limited quantities. Their listed prices include the mailbox, post, bracket, and installation anywhere in Connecticut.
Yes.
Installation anywhere in Connecticut is included with Complete Sets.
Installation is not included with Mrs. Mailbox Collection products but may be added for a separate fee based on location, accessibility, and ground conditions.
Include your town or ZIP code when contacting us so we can review installation availability and pricing.
We typically reply within 1–2 business days.
You will receive a response directly from a member of our team by email.
Local delivery may be available depending on your Connecticut address, product, and order requirements.
After your order request is submitted, we will review the details and confirm availability and any applicable delivery fee.
Shipping is reviewed after your order request is submitted.
Because our mailbox systems vary in size, weight, packaging requirements, and destination, shipping availability and cost are calculated individually.
We will contact you with the shipping details before payment is completed.
Yes. Workshop pickup in Monroe, Connecticut is available by appointment for eligible orders.
Once your order is confirmed and ready, we will contact you to schedule a pickup time.
Inspect the product and packaging when it arrives.
Report shipping damage within 24 hours and include photographs of the product, packaging, and visible damage. Keep the original packaging until the claim has been reviewed.
Yes. Custom colors, finishes, and designs may be available depending on the product and project.
Send us the product you are interested in, your preferred details, location, and desired timeline. We will review the request and let you know what is possible.
Eligible unused products may be returned within 10 days, subject to approval and a 30% restocking fee.
Custom products, custom colors, personalized products, installed products, and altered products are non-returnable.
Please review our Store Policies for complete details before placing your order.